With over 27 years of experience in the automotive accident repair industry, Chris has built a reputation as a trusted technical expert, industry leader, and passionate advocate for raising repair standards across the sector.
Having held senior engineering and technical leadership roles within Europe's largest independent accident repair organisation, Chris has worked extensively with multi-site repair networks, vehicle manufacturers, insurers, and technology providers to improve repair quality, operational efficiency, and technician competence. His expertise spans vehicle repair methodology, ADAS systems, structural repair, emerging vehicle technologies, estimating solutions, and the practical application of manufacturer repair procedures.
Today, Chris plays a leading role in the development and growth of Ezi Methods, a specialist vehicle repair methodology platform that provides repairers with access to manufacturer repair information, technical guidance, and expert support. Combining advanced technology with real-world bodyshop experience, Chris is passionate about helping repairers make safe, informed, and manufacturer-compliant repair decisions.
Throughout his career, Chris has been at the forefront of many of the industry's biggest changes, from the evolution of high-strength steels and aluminium construction to the rapid growth of electric vehicles, ADAS, and connected vehicle technology. His practical approach and deep understanding of repair operations have made him a respected speaker, advisor, and educator within the industry.
Chris regularly shares his knowledge through industry events, technical forums, and conferences, where he discusses the challenges facing modern accident repair, the importance of accessing accurate repair information, and the future direction of the automotive repair sector. He is passionate about supporting repair businesses as they adapt to increasingly complex vehicle technologies while maintaining the highest standards of safety and repair integrity, all while remaining fully compliant with the BS 10125 standard.
Known for his straight talking, Chris combines technical expertise with practical advice. He continues to champion collaboration across the industry and is committed to ensuring repairers have the knowledge, tools, and support needed to repair today's vehicles safely and correctly.
Matthew Rowden has over 30 years of experience within the motor vehicle repair industry, bringing extensive practical knowledge and operational experience across all areas of accident repair.
A qualified ATA IMI Vehicle Damage Assessor and Level 3 ADAS qualified professional, Matthew has built his career working across multiple areas of the bodyshop environment, including parts, customer service, workshop control, vehicle damage assessment and senior management.
Having successfully managed bodyshops, Matthew has extensive experience in the overall running of repair operations, including profit and loss responsibility, business performance, operational efficiency, staff management and customer satisfaction.
His experience provides him with a complete understanding of the challenges faced by modern accident repair businesses, from the initial customer contact and vehicle assessment through to the repair process and final vehicle handover.
Matthew brings a wealth of hands-on industry knowledge to his role, with a particular passion for helping repair businesses improve their processes, develop their technical capabilities and achieve greater efficiency through the use of technology and practical solutions.
